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A RIZAP Employee Uploaded 726 People’s Health Records to a Personal AI Chat

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A RIZAP Employee Uploaded 726 People’s Health Records to a Personal AI Chat

A RIZAP Inc. employee uploaded 726 health records from the company's management system to an unapproved personal generative artificial intelligence (AI) service on August 20, 2026. The records belonged to members of a health-guidance program operated for insurers.

Why it matters: Health insurers and their members face exposure of personal medical data to an unauthorized third-party AI service; RIZAP customers should review their data handling practices and verify whether their information was affected.

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