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Risky Bulletin: UK NCSC blasts SOC metrics
The UK National Cyber Security Centre (NCSC) has cautioned organizations against using performance metrics that prioritize speed or volume to evaluate security operations center (SOC) effectiveness. According to NCSC officials, such metrics incentivize careless work and rushing through security alerts rather than thorough threat investigation. The agency argues that SOC value derives from analytical insight and threat detection quality, not operational efficiency measures used for other IT functions.
Why it matters: SOC leaders and security practitioners need to reconsider how they measure team performance today, as misaligned metrics may degrade detection quality and leave organizations exposed to missed threats.
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- First seen by Cybersecurity Tracker