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Calgary 911 employee charged with breach of trust

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Calgary 911 employee charged with breach of trust

A City of Calgary 911 employee was charged with breach of trust following an investigation that began in January into unauthorized access and disclosure of confidential information. Authorities allege the employee used her position to access sensitive data outside authorized channels. The investigation resulted in criminal charges related to the mishandling of emergency dispatch information.

Why it matters: Emergency services organizations and their oversight bodies need to implement access controls and audit logging on 911 systems to detect insider threats; this case demonstrates the risk of privileged employees accessing sensitive dispatch information.

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