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Governing Al agents at scale: Lessons from the leaders who’ve done it

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Governing Al agents at scale: Lessons from the leaders who’ve done it

Enterprise AI leaders from ZoomInfo, DocuSign, and AppViewX discuss building AI Centers of Excellence and managing agent identities at scale. The piece covers governance approaches, identity management strategies, and lessons learned from operational deployments without requiring parallel infrastructure.

Why it matters: Security practitioners operating AI agents in large environments need practical guidance on identity governance and access control to prevent agents from becoming unmanaged security risks.

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Governing Al agents at scale: Lessons from the leaders who’ve done it

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Governing Al agents at scale: Lessons from the leaders who’ve done it

Enterprise Artificial Intelligence (AI) leaders from ZoomInfo, Docusign, and AppViewX discussed building AI Centers of Excellence and managing agent identities at scale, sharing practical steps and pitfalls. They described day‑to‑day operations of an AI CoE, strategies for governing agent identities without creating a separate identity infrastructure, and lessons learned to avoid common traps. The insights aim to help organizations implement scalable AI governance.

Why it matters: Security and AI teams at large enterprises need to know how to govern agent identities without a separate identity stack to reduce risk and operational overhead.

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