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breaches incidents
Scammers Pose as NYPD Officers in “Well-Done” Video-Call Impersonation Scam
Scammers impersonated both American Express and NYPD officers in a video-call fraud scheme targeting a victim named Eddie. The scheme exploited social engineering by claiming fraudulent firearm purchases and identity theft to manipulate the victim into compliance.
Why it matters: Consumers and their customer service teams face increasingly sophisticated video impersonation attacks that bypass traditional verification; practitioners should brief fraud and security teams on red flags like unsolicited calls about accounts the victim doesn't own.
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