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Health Care Social Engineering Campaign

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Health Care Social Engineering Campaign

In early April 2024, ReliaQuest identified a coordinated campaign targeting health care organizations' Revenue Cycle Management departments. Attackers used social engineering to manipulate help desk staff into resetting MFA credentials after bypassing location-based access controls with stolen credentials, then accessed banking systems likely to alter routing information. The campaign involved extensive reconnaissance, multi-stage authentication attacks, and infrastructure pivoting across multiple hosting providers.

Why it matters: Health care organizations and their finance teams face immediate risk from targeted social engineering attacks against help desk staff; practitioners should implement stricter MFA reset verification procedures, device-based conditional access, and escalation controls for finance-related identity requests to prevent banking fraud.

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