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government policy
The FCC wants consumers to rate their telecom’s anti-robocall protections
The Federal Communications Commission announced a new consumer scorecard system to rate voice service providers' effectiveness at blocking robocalls, using metrics from enforcement filings, consumer complaints, and third-party data. On the same day, the FCC removed 14 telecommunications providers from the Robocall Mitigation Database for failing to maintain compliance with anti-robocalling standards like STIR/SHAKEN protocols.
Why it matters: Telecom customers gain visibility into provider robocall defenses, and providers face market pressure to improve; network operators and voice service vendors must ensure Robocall Mitigation Database compliance or risk being cut off from U.S. networks.
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- First seen by Cybersecurity Tracker