CYBERSECURITYTRACKER
TRACKING6,506 stories in this site build1,309 vulnerability news stories in this site build
Permanent story citation

Cloud Support API: Building a "red button" for creating critical cases

This page keeps the story as Cybersecurity Tracker first published it. If the tracker later corrects it, the correction appears below the original and never replaces it.

Back to newsStory 5773

As cited

Copy frozen at (site build).

threat intel

Cloud Support API: Building a "red button" for creating critical cases

Google Cloud announced the Cloud Support application programming interface (API), which enables premium support customers to programmatically create critical support cases. The Cymbal Group, a fictional GCP customer, built a streamlined "red button" web form that uses the API to file top-priority cases with pre-configured components, cutting response time by eliminating manual steps and form filling.

Why it matters: Google Cloud premium support customers can now automate urgent case filing for production incidents, reducing time to contact support by automating authentication and case submission workflows.

Source published
First seen by Cybersecurity Tracker

Source attribution

Correction

Correction recorded as of .

threat intel

Cloud Support API: Building a "red button" for creating critical cases

Google Cloud announced the Cloud Support application programming interface (API), which enables premium support customers to programmatically create critical support cases. The Cymbal Group, a fictional GCP customer, built a streamlined "red button" web form that uses the API to file top-priority cases with pre-configured components, cutting response time by eliminating manual steps and form filling.

Why it matters: Google Cloud premium support customers can now automate urgent case filing for production incidents, reducing time to contact support by automating authentication and case submission workflows.

VendorsGoogleGitHub
Source published
First seen by Cybersecurity Tracker

Source attribution

Glossary