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threat intel
Cloud Support API: Building a "red button" for creating critical cases
Google Cloud announced the Cloud Support application programming interface (API), which enables premium support customers to programmatically create critical support cases. The Cymbal Group, a fictional GCP customer, built a streamlined "red button" web form that uses the API to file top-priority cases with pre-configured components, cutting response time by eliminating manual steps and form filling.
Why it matters: Google Cloud premium support customers can now automate urgent case filing for production incidents, reducing time to contact support by automating authentication and case submission workflows.
- Source published
- First seen by Cybersecurity Tracker
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Correction
Correction recorded as of .
threat intel
Cloud Support API: Building a "red button" for creating critical cases
Google Cloud announced the Cloud Support application programming interface (API), which enables premium support customers to programmatically create critical support cases. The Cymbal Group, a fictional GCP customer, built a streamlined "red button" web form that uses the API to file top-priority cases with pre-configured components, cutting response time by eliminating manual steps and form filling.
Why it matters: Google Cloud premium support customers can now automate urgent case filing for production incidents, reducing time to contact support by automating authentication and case submission workflows.
- Source published
- First seen by Cybersecurity Tracker