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Announcing the GreyMatter Notification Center

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Announcing the GreyMatter Notification Center

ReliaQuest announced the GreyMatter Notification Center, a feature designed to improve incident response communication and awareness for security operations teams. The tool offers customizable notification types (incidents, escalations, reminders, playbook execution), multi-channel delivery (email, mobile push, web, Slack, Teams), and user preferences including quiet hours. The rollout occurs in phases, with configuration available through the GreyMatter platform and customer success managers.

Why it matters: Security operations teams using GreyMatter can reduce response delays and oversight by centralizing alerts and tailoring notifications to their workflow, directly supporting efforts to lower mean time to contain and resolve.

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