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How to secure RMM software: 8 controls MSPs should test

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How to secure RMM software: 8 controls MSPs should test

Remote monitoring and management (RMM) software grants managed service providers (MSPs) elevated access to customer environments, creating significant security risks. Acronis describes eight security controls that MSPs should evaluate when selecting RMM platforms, including patching, privileged access management, recovery capabilities, and tenant isolation.

Why it matters: MSPs and organizations using MSP services need robust RMM security to prevent attackers from leveraging this high-privilege access to compromise multiple customer networks simultaneously.

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