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Your Phishing Drill Numbers Are Lying to You

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Your Phishing Drill Numbers Are Lying to You

Security awareness programs commonly measure phishing click rates, training completion, and non-compliance, but these metrics do not reflect actual behavior change. Research indicates that meaningful security outcomes require better measurement approaches, timely coaching, and personalized interventions that treat security awareness as a behavioral intervention rather than a compliance checkbox.

Why it matters: Security leaders and training program managers should re-evaluate their current measurement frameworks: traditional completion and click-through metrics may create a false sense of security while leaving actual human risk unaddressed.

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