Vulnerability record

CVE-2017-11512

A permanent, source-backed tracker page. Values are shown only when returned; explicit gaps and read failures remain different states.

Full record read. Reported values and explicit gaps below come from the tracked record. Tracker snapshot: Aug 8, 2026.

What it is

Reported

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files. Source description excerpt; complete tracked detail loads below.

NVD published: Nov 9, 2017 · Source record updated: Aug 8, 2026 · Tracker snapshot: Aug 8, 2026

What is affected

Reported

manageengine — servicedesk. Product-level identification only; no affected-version conclusion is available from this field.

NVD published: Nov 9, 2017 · Source record updated: Aug 8, 2026 · Tracker snapshot: Aug 8, 2026

Urgency and basis

Reported

Act · 454.6

Tracker decision tier from the evidence detailed below · Source record updated: Aug 8, 2026 · Tracker snapshot: Aug 8, 2026

Exploitation evidence

Reported

kev-listed · VulnCheck KEV

VulnCheck KEV added: Jan 12, 2022 · Source record updated: Aug 8, 2026 · Tracker snapshot: Aug 8, 2026

What to do

Reported

Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.

Tracked source remediation field · Source record updated: Aug 8, 2026 · Tracker snapshot: Aug 8, 2026

Evidence detail

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