Vulnerability record

CVE-2024-5178

A permanent, source-backed tracker page. Values are shown only when returned; explicit gaps and read failures remain different states.

Full record read. Reported values and explicit gaps below come from the tracked record. Tracker snapshot: Aug 8, 2026.

What it is

Reported

ServiceNow has addressed a sensitive file read vulnerability that was identified in the Washington DC, Vancouver, and Utah Now Platform releases. This vulnerability could allow an administrative user to gain unauthorized access to sensitive files on the web application server. The vulnerability is addressed in the listed patches and hot fixes, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible. Source description excerpt; complete tracked detail loads below.

NVD published: Jul 10, 2024 · Source record updated: Aug 8, 2026 · Tracker snapshot: Aug 8, 2026

What is affected

Reported

ServiceNow — Washington DC, Vancouver, and Utah Now Platform. Product-level identification only; no affected-version conclusion is available from this field.

NVD published: Jul 10, 2024 · Source record updated: Aug 8, 2026 · Tracker snapshot: Aug 8, 2026

Urgency and basis

Reported

Act · 446.8

Tracker decision tier from the evidence detailed below · Source record updated: Aug 8, 2026 · Tracker snapshot: Aug 8, 2026

Exploitation evidence

Reported

kev-listed · VulnCheck KEV

VulnCheck KEV added: Jul 23, 2024 · Source record updated: Aug 8, 2026 · Tracker snapshot: Aug 8, 2026

What to do

Reported

Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.

Tracked source remediation field · Source record updated: Aug 8, 2026 · Tracker snapshot: Aug 8, 2026

Evidence detail

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