Vulnerability record

CVE-2024-57727

A permanent, source-backed tracker page. Values are shown only when returned; explicit gaps and read failures remain different states.

Full record read. Reported values and explicit gaps below come from the tracked record. Tracker snapshot: Aug 8, 2026.

What it is

Reported

SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords. Source description excerpt; complete tracked detail loads below.

NVD published: Jan 16, 2025 · Source record updated: Aug 8, 2026 · Tracker snapshot: Aug 8, 2026

What is affected

Reported

SimpleHelp — SimpleHelp. Product-level identification only; no affected-version conclusion is available from this field.

NVD published: Jan 16, 2025 · Source record updated: Aug 8, 2026 · Tracker snapshot: Aug 8, 2026

Urgency and basis

Reported

Act now · 567.4

Tracker decision tier from the evidence detailed below · Source record updated: Aug 8, 2026 · Tracker snapshot: Aug 8, 2026

Exploitation evidence

Reported

Active exploitation · CISA KEV · VulnCheck KEV · ENISA exploited-vulnerability catalog

Active since: Feb 13, 2025 · CISA KEV added: Feb 13, 2025 · VulnCheck KEV added: Jan 31, 2025 · ENISA added: Feb 13, 2025 · Source record updated: Aug 8, 2026 · Tracker snapshot: Aug 8, 2026

What to do

Reported

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Tracked source remediation field · Source record updated: Aug 8, 2026 · Tracker snapshot: Aug 8, 2026

Evidence detail

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